Official Data Protection Documents

Privacy Policy jadiking8 – Member Personal Data Protection

Your privacy is not merely a legal obligation to us — it is a core value we have upheld from day one. Find out exactly how your personal data is collected, used, and protected by the jadiking8 platform.

Last Updated: 1 January 2026
256-bit SSL Encryption
0 Data Not Sold to Third Parties
24/7 Security Monitoring

The Six Pillars of jadiking8 Privacy Protection

Every piece of data you share with us is protected by these six layers of commitment

End-to-End Encryption

All data transmitted between your device and jadiking8 servers is encrypted with 256-bit SSL — the same standard used by international-grade banking institutions.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered access controls. Only authorised personnel may access your data for designated purposes.

No Data Selling

Jadiking8 has never and will never sell, lease, or exchange your personal data to any third party for marketing or commercial purposes without your explicit consent.

Full Control in Your Hands

You have the full right to access, correct, transfer, or request deletion of your personal data at any time through your account settings or by contacting us.

Legal Compliance

Our Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We continuously monitor regulatory developments to ensure full compliance.

Immediate Breach Notification

In the event of any security incident involving your data, we will notify you within the timeframe required by law and take immediate remedial action.

Note: This Privacy Policy describes the data collection and usage practices of jadiking8. By using our platform, you agree to the terms stated here. Please also read our Terms and Conditions us for the full overview.

1 Introduction & Scope of This Policy

Jadiking8 ("we", "our platform") is fully committed to protecting the privacy of every member who uses our services at jadiking8.onl. This Privacy Policy is provided to transparently explain how we collect, store, use, and protect your personal information when you use our platform.

This Policy applies to all users of the jadiking8 platform, including casual visitors, registered users, and active members. It covers all your interactions with our platform, whether via the website, mobile app, or any other communication channels we provide.

We understand that your trust is the most valuable asset we hold. That is why we take our responsibility to protect your personal data seriously. Every data management decision is made with your interests and security as our member at the forefront.

2 Types of Personal Data We Collect

We only collect data that is strictly necessary to provide a secure, efficient service and to meet legal requirements. The categories of data we collect are as follows:

Identity Data

Full Name ID Card No. Date of Birth Residential Address Nationality

Contact Data

Email Address Phone Number Telegram / WhatsApp ID

Financial Data

Bank Name Bank Account No. E-Wallet Information Transaction History

Technical & Usage Data

IP Address Device Type Browser Type Usage Analytics Data General Location Data

We never collect sensitive financial information such as credit card numbers directly. All payments are processed through certified and secure payment providers.

3 How We Use Your Personal Data

The data we collect is used solely for the following purposes directly related to the provision of jadiking8 services:

  • Account Management: Registering and verifying your account, processing logins, and ensuring the security of your account at all times.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions you carry out on the platform accurately and securely.
  • KYC Verification: Verifying your identity as part of our anti-money laundering (AML) compliance and fraud prevention measures.
  • Customer Support: Understanding the issues you face and providing accurate, effective assistance through our support channels.
  • Platform Communications: Sending account-related notifications, updates on promotions you have joined, and important platform announcements.
  • Platform Security: Detecting and preventing fraud, money laundering, system abuse, and cybersecurity threats.
  • Service Improvement: Analysing usage patterns on an aggregate (non-individual) basis to improve platform features and user experience.
  • Legal Compliance: Meeting applicable legal and regulatory obligations, including reporting requirements to the relevant authorities.

We will not use your data for any purpose beyond those stated above without obtaining your prior consent. Any new use of data not covered by this policy will be communicated to you proactively.

4 Data Sharing and Disclosure

Jadiking8 upholds the principle that your data belongs to you. We do not sell, lease, or disclose your personal data to any third party for commercial purposes. However, there are limited situations where we need to share data to ensure the platform functions properly and remains legally compliant:

  • Payment Service Providers: Required transaction information is shared with approved payment providers to securely process your deposits and withdrawals.
  • IT Service Provider: Technical infrastructure providers, such as hosting and cybersecurity services, operating under strict confidentiality agreements with us.
  • Legal Authority: When required by court order, law, or a legitimate request from law enforcement agencies, we will disclose only the minimum necessary information.
  • Auditors & Accountants: An independent auditing party appointed to verify the platform's operational and financial compliance, subject to professional confidentiality agreements.

Our guarantee: Every third party with whom we share data has a contractual obligation to protect your information and use it solely for the specified purpose. We have never and will never sell your data to advertisers or marketing companies.

5 Data Retention Period

We retain your personal data for as long as your account is active or as needed to provide our services. After account closure, we may retain your data for a specified period to comply with applicable legal and regulatory requirements.

  • Identity & KYC Data: Retained for a minimum of 7 years after account closure in accordance with anti-money laundering legal requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years after the transaction date for audit and tax compliance purposes.
  • Access & Security Logs: Retained for 12 months for security incident investigation purposes if required.
  • Analytics Data: De-identified usage data is retained for as long as necessary for platform improvement purposes.

Once the defined retention period has expired, your data will be securely deleted or permanently anonymised using industry-approved methods.

6 Your Personal Data Rights

As a jadiking8 member, you have the following rights regarding your personal data that we hold. We are committed to processing every request within a reasonable timeframe:

Right to Access

You have the right to request a copy of the personal data we hold about you at any time. We will provide this information in a readily readable format.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction. You may also update certain information yourself through your account profile settings.

Right to Erasure

You may request the deletion of your personal data, subject to any legal retention obligations we are required to comply with. Requests will be processed within 30 business days.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform upon request.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. Once your request is received, we will cease such processing immediately.

Right to Restrict Processing

Under certain circumstances, you have the right to request that we restrict or limit how we process your data while a disputed matter is being resolved.

To exercise any of the above rights, contact our Data Protection team at [email protected] or via the platform's live chat. We will process your request within 30 calendar days.

7 Cookie Policy

Jadiking8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

You can manage or disable optional cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality. Consent for analytics and marketing cookies may be withdrawn at any time without impacting your use of the platform.

8 Data Security Measures

We continuously invest in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we employ include:

  • Data-at-Rest Encryption: All data stored in our databases is encrypted using robust industry-standard encryption algorithms.
  • Data-in-Transit Encryption: All communications between your device and our servers are secured with TLS 1.3 protocol.
  • Two-Factor Authentication (2FA): We provide and encourage the use of 2FA for all member accounts as an additional layer of protection.
  • 24/7 Monitoring: Automated monitoring systems run around the clock to detect any suspicious activity or unauthorised access attempts.
  • Regular Penetration Testing: We conduct regular security audits by independent experts to identify and address any system vulnerabilities.
  • Staff Training: All staff who handle personal data undergo comprehensive data protection training on a regular basis.
  • Internal Access Controls: The "least privilege" principle is applied — staff only have access to the data they need to carry out their responsibilities.

While we take all reasonable precautions, no system can guarantee 100% security in the digital world. If you suspect any suspicious activity on your account, please contact us immediately via live chat.

9 Third-Party Links & Services

The jadiking8 platform provides access to games from trusted third-party software providers. These game providers may collect certain technical data related to your gaming session (such as game result data and betting records) as required to operate the games.

All third-party game providers operating within our platform are bound by strict data protection agreements and must adhere to the privacy standards we set. They are not permitted to use your data for independent marketing purposes or share it with other parties without our authorisation.

This Privacy Policy does not apply to other websites or platforms that may be linked externally. We encourage you to read the privacy policy of any other platform you visit separately.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Each version of the Privacy Policy will be indicated by the "Last Updated" date at the top of this page.

For significant changes that affect your rights, we will notify you via:

  • A prominent notice on the platform's home page for at least 30 days before a change takes effect.
  • Notification emails are sent to the address registered in your account.
  • A pop-up notice when you log in to the platform for the first time after a change is published.

Continued use of the platform after the effective date of any changes constitutes acceptance of the amended Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we strongly encourage you to contact us directly. We are committed to addressing every enquiry seriously and within a reasonable timeframe.

You may contact our Data Protection Officer (DPO) through the following channels:

  • Privacy Email: [email protected] (response within 3 business days)
  • Live Chat: Available 24/7 at jadiking8.onl
  • Via Account: The "Contact Us" section in your account settings

If you are dissatisfied with our response, you have the right to file a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory body in your jurisdiction.

Your privacy is our priority. We are continuously working to be more transparent and to give you greater control over your personal data over time.

Join jadiking8 with Full Confidence

Your personal data is fully protected by our comprehensive Privacy Policy. Register now and enjoy a safe, fair, and responsible gaming experience alongside hundreds of thousands of jadiking8 members across Malaysia.

256-bit SSL Protection Data Not Sold Malaysia PDPA Compliance
Bahasa Melayu